3.
Are all of your installation crew covered
by Workman’s Compensation and liability insurance
and, if so, will you provide me evidence of this?
Make certain that there is insurance coverage in the
event that there are any injuries that occur during
the work in your home. Were you aware that if the contractor
does not have workman’s compensation insurance
and a worker gets hurt on your job, you could be held
responsible!
4. Will
you provide me with previous customer references for
similar jobs and also supplier references?
Ask the previous customers questions such as “would
you hire this company again.” Check with the suppliers
for indications that they are being paid on time. If
a company is on C.O.D., it may be an indication that
they have not established credit, or worse, they are
struggling financially.
5. Do
you have a copy of your warranty and what does it cover?
Find out whether the warranty covers parts, product
and labor and for how long. Keep in mind that the warranty
is only as good as the company who is issuing it.
6. What
is your policy for clean-up on the job sites?
Get a feel for how the company will respect your home,
how they handle any demolition debris, and other items
that require disposal. Your home should be clear of
debris and safety hazards each evening. Make certain
that you don’t have issues that will involve neighbors
or your homeowners association.
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WORD ABOUT BIDS AND ESTIMATES |
Remember that the best bid is not always the lowest,
as quality of materials and workmanship as well as overall
experience will differ. Do not rely on verbal
promises. Always do business with all
of the elements of the project detailed in writing.
That way, there should be no misunderstanding and your
position will be much stronger should you have to seek
legal means to resolve a problem. Don’t sign a
contract that does not have all of the blank spaces
filled in.
Make certain everything is covered from demolition
and removal of existing materials and new material and
labor specifications. A reputable company does not write
estimates on the back of a business card. Understand
how they are using terms like “bid,” “estimate,”
and “proposal.” Realize that until all of
the details are determined, a contract should not be
finalized.
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